Support Plans
Do you need additional Salesforce expertise? Or do you struggle to get through your development and admin projects with your internal resources? If so, we can help you with one of our support packages and take some of the weight off your shoulders.
You can use your support package to ask questions, request changes or raise errors. You can also use your support hours for larger projects, development work or training across the year.
The packages below are configurable to your requirements subject to a minimum of 40 support hours per year. Contact us to discuss your options in more detail.
BRONZE
£350 / month
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40 support hours per year
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1 system review per year
SILVER
£850 / month
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100 support hours per year
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2 system reviews per year
GOLD
£2000 / month
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240 support hours per year
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3 system reviews per year
PLATINUM
£3250 / month
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400 support hours per year
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4 system reviews per year
Key features
Fast and dependable - we aim to respond to queries within 1 working day and where possible fully resolve your issue or provide a plan of action within 3 working days.
System reviews - we will review your system and suggest additional functionality that might support you or upcoming Salesforce changes that you need to prepare for.
Trackable cases - you will be able to log your cases in our support portal and track your cases across your organisation
Flexible - plans can be upgraded or downgraded with just a month's notice.
Contact us
Leave your details here and we'll contact you to discuss support plans options in more detail